expert technical consulting, inc.

Project Management

Large organizations have trusted our Project Management experience to help them upgrade systems with thousands of people. We get involved with: project planning, tracking progress, producing reports, communication to the user community, communication to management, completing the project on time and within budget.

System Design

Networks are created, upgraded, and expanded. Let us take your vision and provide a design that will meet your needs and stay within your budget.

Software and Hardware Installation

We provide assistance with requirements planning, software/hardware acquisition, installation, configuration, customization, and training.

Software Development/Customization

If it doesn't do what you want, MAKE it do what you want! We help automate and speed up processing through scripting and clever thinking. Batch files, macros, and applications will help you automate mundane tasks.

Documentation

If your network and applications are documented properly, then your business can run in the absence of key employees. Using diagrams and simple processes, our documentation is easy to understand and follow. It is like a roadmap when troubleshooting and planning.

Technical Support

On site

During an on-site visit, we will work with you to accomplish your goals plus we will provide a list of suggestions to improve your system. We participate in meetings, do presentations, and troubleshoot with you.

Remote

Who can you trust to access your system remotely for technical support? For over 10 years, organizations have chosen etc to help troubleshoot a problem or monitor a system.

Outsourcing

Administrators occasionally take vacations. Who can you trust to monitor your network? Some of the largest organizations in the area choose etc. Why? We make a checklist with you before we start. We check every process that you specify and log the results to a report that is sent daily. We escalate problems per your instructions and work with your colleagues as if you were there. If necessary, we will go on-site to resolve the problem in your absence. Just need a helping hand for a short period? We work flexible schedules.

Training

Customized training for Administrators, Help Desks, and End Users. The advantage over formal classroom training is that it gives an opportunity to: 1) teach the topics that are relevant to the business and 2) use a production system instead of a test system. Our experienced trainers have taught classes for Help Desks and Administrators of large companies. We provide a training agenda and documentation.

Web Design

Need to create a new site or update your current site? We can provide you with a fair estimate and all of the elements to give your web site a professional look.